Privacy policy

At Guru Tegh Bahadur Silk Store (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

What Does This Privacy Policy Cover?

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we collect when you access or use our website. This policy does not apply to the practices of companies or individuals that we do not own, control, or manage.

We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not submit any personal information through our website. If we become aware that such information has been collected, we will delete it promptly.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide, including but not limited to:

Name
Phone number
Email address
Billing and shipping address
Payment details (processed securely via third-party payment gateways)
Any information shared via contact forms, email, or customer support

You may choose not to provide certain information; however, this may limit your ability to use some features of the website.

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and similar tracking technologies

Cookies help us improve website functionality and user experience. You can control cookie settings through your browser.

How We Use Your Information

We use your information to:

Process orders and deliver products
Communicate with you regarding orders, inquiries, or support
Improve our website and services
Send promotional or informational messages (you may opt out anytime)
Comply with legal obligations

Sharing of Personal Information

We do not sell or rent your personal information.

We may share information only in the following cases:

With trusted service providers (payment gateways, shipping partners) strictly for service fulfillment
To comply with legal requirements or government requests
To protect our rights, safety, and property

All third parties are required to maintain the confidentiality of your information.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

Access or update your personal information
Request deletion of your data (subject to legal requirements)
Opt out of promotional communications

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Guru Tegh Bahadur Silk Store
📞 Phone: +91 98104 04999
📧 Email: enquiry@shopgtb.in